Strategic Change

Management Learning & Change Programme

Global Carriers Group, Malaysia

Challenge: Managing the impact of the Asian financial crisis on senior management team.

Solution: Implemented Work-Applied Learning approach for senior management.

Outcome: Applied WAL methodology to navigate organisational change during crisis, enabling strategic adaptation and resilience.

Leadership Development

Leadership Development Programme

National Postal Delivery Business, Australia

Challenge: Developing Delivery Centre Managers and Team Leaders amid new organisational structure.

Solution: Action Research Group used Action Learning projects within the organisation.

Outcome: Successfully developed Delivery Centre Managers and Team Leaders for the Delivery Business Unit.

Public Sector

Strategic Business & Restructuring

Government Organisation, Papua New Guinea

Challenge: Implementing restructuring and strategic planning to improve service delivery.

Solution: Two major cycles of planning, acting, observation, reflection, and validation.

Outcome: CEO and senior managers enabled departmental exploration of implementation requirements for improved service delivery.

Safety Management

OHS Management System Development

Petroleum Industry, Trinidad & Tobago

Challenge: Developing comprehensive OHS management system amid high-risk operations.

Solution: Developed and implemented WAL-OHSMS (Work-Applied Learning OHS Management System).

Outcome: Created integrated safety management system for exploration and production operations.

Customer Relations

Customer Relations Programme

International Bank

Challenge: Staff apathy toward customers; lack of customer relations skills despite technical competence.

Solution: Two-cycle Action Research programme with AR Group meetings and Knowledge Workshops.

Outcome: Enhanced customer relations skills among frontline staff and bank officers.

Healthcare

Clinical Leadership Development

Monash Health, Australia

Challenge: Developing clinical leadership capabilities across healthcare services.

Solution: Work-Applied Learning programme for clinical leaders integrating research and practice.

Outcome: Enhanced clinical leadership across multiple healthcare departments.

Industries Served

WAL methodologies have been successfully applied across diverse sectors

Financial Services

Banking, Insurance, Investment

Healthcare

Hospitals, Aged Care, Medical Administration

Government

Public Administration, Policy, Service Delivery

Energy & Resources

Mining, Oil & Gas, Utilities

Education

Universities, TAFE, Training Organisations

Logistics

Postal Services, Transport, Supply Chain

Community Services

Non-profits, Social Services, Indigenous Organisations

Construction

Infrastructure, Engineering, Project Management

Ready to Create Your Success Story?

Contact us to discuss how WAL can transform your organisation.